GO Imaging in Humble, TX

Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Value for money

Don't use GO imaging in Humble (green oaks diagnostics) They tell you one price, then come back and say you owe them money. I had a CT scan when I had my kidney stones and they quoted me $250 cash price.

Then we gave them my insurance card and the lady wasn't in the office but they promised they would cover any additional cost if the insurance says it will cost more. I got a freaking bill for an additional $50, and called them, they said it didn't have anything to do with the CT scan, well if it doesn't have anything to do with the CT scan why do I have to pay a difference. It's to make the CT scan a 3d rendering. Well isn't that what a CT scan is?

She said they didn't make any notes in my file about covering the difference. She supposedly talked to her manager, and said I still have to pay it. Charge me the cash price instead of being jackholes and trying to get more money out of me.

I specifically called around for the best price, and this place offered it. I will never go there again.

Product or Service Mentioned: Go Imaging Computed Tomography Procedure.

Reason of review: Pricing issue.

Monetary Loss: $50.

Preferred solution: Full refund.

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